Refund policy

Return and Refund Policy

ALL SALES ARE FINAL. Due to the nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges once an order has been shipped.

Please review your order carefully before completing your purchase. We encourage customers to read product descriptions, view images, and check specifications prior to buying.

Damaged or Defective Items Exception:

If you receive a damaged, defective, or incorrect item, you MUST contact us within 48 hours of delivery with clear photos of:

- The damaged/defective product

- The original packaging

- The shipping label

Upon verification, we will offer ONE of the following at our discretion:

- A full refund to your original payment method

- A replacement shipped at no additional cost

We reserve the right to deny any claim that does not include photographic evidence or is reported after 48 hours.

Non-Returnable Items:

For health, safety, and hygiene reasons, the following items cannot be returned under any circumstances:

- Opened or used beauty and cosmetic products

- Products with broken seals

- Items returned without original packaging

Order Cancellations:

Orders can only be cancelled within 2 hours of placement. After this window, the order enters processing and cannot be modified or cancelled.

Refund Processing:

Approved refunds for damaged/defective items will be processed within 5-7 business days to the original payment method.

Contact Us:

For issues with your order, contact us at [your-email@gmail.com] within 48 hours of delivery.